Loyalty Tools by Jill Griffin

Create Million-Dollar Word of Mouth (For both businesses and individuals)

Word of mouth is, hands down, your most powerful selling tool. Jill’s unique Nine Space system enables you to tap priceless word-of-mouth in every corner of your marketplace.

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Build Customer Trust. (For both businesses and individuals)

Customer trust is at an all-time low. This instruction system shows you, step-by-step, how to use your customer’s order management cycle to build iron-clad trust bonds with customers and skillfully address finicky customer emotions in the process!

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Grow Gung-Ho Employees That Stick (For businesses)

Most firms unwittingly squelch their employees’ passion to serve. This step-by-step guide equips you to pinpoint your employees’ key moments of truth and use them to breed loyalty and passion at every employment stage.

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Find Business Mentors to Teach You How to Tame (For both businesses and individuals)

This path-finder system enables you to ferret out those competencies for which you most need help and, in turn, locate mentors with those skills. What’s more, the system shows you how to reap maximum insight from your time with mentors.

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Make Your Brand Compellingly Different (for businesses)

A “me-too” product is the kiss of death in today digitalized, global marketplace. This tool kit shows you a simple, proven planning process to drive differentiation through the eight elements of your brand’s business design. What’s more, you’ll learn the best practices of world-class innovators and simple steps for making these practices pay off for your firm.

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Spot Those Customers Worth Taming (For both businesses and individuals)

Which customers can you simply not afford to lose? This decision guide gives you a simple, yet profound customer segmentation tool that ferrets out your customers’ loyalty conditions and provides clear direction on steps to take to leverage (or remedy) them. Customer ROI is the name of the game, and this revealing tool helps drive it.

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Ace Your Customer’s Worth-It Test (For businesses in B2B markets)

Search engines have turned your B2B buyers into compulsion-to-compare shoppers. This four-volume solutions package gives every planning tool you need to consistently ace your customer’s Worth It Test.

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This four volume set features:

Volume One: Get Your Brand Worth-It Ready (For businesses in B2B markets )

To win customers, your brand requires a “killer” worth-it proposition that trumps your buyers’ next best buying alternative. Volume One examines what a worth it selling proposition is, the ‘big hurdle’ questions your brand’s proposition must address, and your current proposition’s gaps and grey areas.

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Volume Two: Build the Worth-It Proposition That Sells Your Brand At Prices Higher Than Your Competition (For businesses in B2B markets )

There are six steps to building a killer worth it proposition. Each chapter in this volume examines one of the steps along with fool–proof blueprints and action items for completing it. Jill’s painstakingly-designed charts, exercises, checklists and queries gets the job done right! You’ll feel like Jill is looking over your shoulder, guiding you every step of the way.

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Volume Three: Unleash Your Brand’s Worth-It Power At Every Stage in the Customer Purchase Cycle (For businesses in B2B markets )

Every purchase unleashes a five-stage customer experience cycle. To keep customers returning, it’s critical that your brand ace the buyer’s Worth-It Test at every stage in this cycle. But it’s a tall order, given the many roles (decision maker, user, buyer, gatekeeper, etc.) in the account’s buying center. Volume Three gives you the proven planning tools you need to manage the complexity and consistently score worth-it points with customers at every stage.

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Volume Four: Use Worth-It Watch Weapons to Stay Several Moves Ahead of the Competition (For businesses in B2B markets )

To win loyalty in today’s Googlized marketplace, you must anticipate your customer’s needs and get there early. Volume Four lays out the simple five-step “think ahead” process for uncovering your customers’ value migration shifts and how to put those insights to work to constantly enhance your brand’s worth-it selling proposition.

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Get the Whole Enchilada!





Price: $3000
Includes 3 one-hour personal coaching sessions with Jilll
and 4 “pit stop” consults with Jill