“Taming” Named to 2009 “Best Business Books” List

Santa came after Christmas this year!

The Miami Herald just named, “Taming the Search-and-Switch Customer” to its list of 11 “Best Business Books” for 2009! Given the 1,000’s of fine business books published every year, I’m thrilled.  Check it out here:


P.S.  Santa, please know that I’ll try to be a good girl again in 2010.


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